Return & Refund Policy
​
Thanks for shopping at Pasadena Pet Store.

• If you are not entirely satisfied with your purchase, we're here to help.
• Please contact us directly by clicking here

Returns:

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

.
Refunds:

• Once we receive your item, we will inspect it and notify you that we have received your returned item
• We will immediately notify you on the status of your refund after inspecting the item from us.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment).
• You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

---

Copyright © 2019 Pasadena Pet Store