PASADENA PET STORE
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Returns/Refunds

Return & Refund Policy
​

Thanks for shopping at Pasadena Pet Store.
  • If you are not entirely satisfied with your purchase, we're here to help.
  • Please contact us directly by clicking here

Returns:
  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
.
Refunds:
  • Once we receive your item, we will inspect it and notify you that we have received your returned item
  • We will immediately notify you on the status of your refund after inspecting the item from us.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping:
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

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  • Home
  • Flea & Tick
    • Dog
    • Cat
  • Supplements/Support
    • Dewormer >
      • Dog
      • Cat
    • Digestive Support
    • Joint Supplements
    • Liver Supplements
    • Kidney/Urinary Supplements
    • Vitamins/Minerals
    • Anxiety Supplements
  • Skin & Coat
    • Skin
    • Grooming
    • Bandaging
  • Eye/Oral Care
    • Oral Care
    • Eye/Ear Care
  • PPVH Portal
  • More
    • Shipping Policy
    • Privacy Policy
    • Returns/Refund Policy
    • Payment Options
    • Contact Us